These terms apply to every Owner who creates an Account to use our Website. These terms form the basis of the agreement
between the Owner and us.
|Accommodation Cost||means the charges made by you for letting your Property to a Renter that are specified in the
|Account||means the account we set up for you with a unique identifier that shows all of the financial
transactions that you make by means of our System.
|Account Administration Fee||means the sum plus VAT or other sales taxes, if applicable, shown on our list of charges that is
available from us upon request.
|Affiliate Program||means the affiliate program set up and administered by us.|
|Affiliate Program Booking||means any booking that is generated by a member of our Affiliate program.|
|agreement||means the agreement made between us and you on these terms (as amended from time to time in
accordance with these terms).
|Booking||refers to a Booking Contract.|
|Booking Contract||means a contract between the Owner and a Renter for a temporary Stay in the Owner’s Property,
made on the basis of the Booking Conditions that appear on the Website.
|Booking Request||refers to a setting on our System so that a person who wishes to make a Booking must seek your
approval before the Booking is made.
|Cancellation Fee||means the sum payable by you to us if you cancel a booking contract in circumstances in which
the Renter is not in breach of the booking contract.
|chargeback||has the meaning in clause 18.|
|Check-in Date||means the date specified in a Booking Contract when a Stay is scheduled to begin.|
|Clickstay||refers to Clickstay Ltd., a private company, limited by shares and incorporated in England and
Wales under number 8674663, whose registered office is at Astral House, Granville Way, Bicester,
Oxfordshire, United Kingdom OX26 4JY. Reference to Clickstay shall be deemed to include a
reference to its successors and assigns.
|Credit Limit||means the maximum amount of Renter Funds payable to you that are eligible for early release,
subject to you agreement to pay to us an Early Payment Fee.
|Deposit||means the sum payable by a Renter when a booking is made, that is not refundable, except when
you cancel or the terms of clause 18 apply.
|Early Payment Fee||means the fee payable by you to us for releasing Renter Funds to you before the third day of the
Stay for which they were paid has expired, as specified in the Schedule to the Booking Contract
|Excessive Use Fee||means the fee payable by you to us where you use our System ineffieciently without good cause.|
|Extras||means goods and services that you agree to provide to the Renter or the Renter’s Party that are
identified in a Booking Contract as payable by the Renter on or after arrival at the Property to
someone other than Clickstay.
|Instant Booking||refers to a setting on our System, if available, that permits a Renter to make a booking without
|Liabilities||means each and every loss, cost, claim, damages, demand, expense (including without limitation
legal costs and expenses on a full indemnity basis) and all other liabilities whatsoever.
|Marketing Commission||means the commission payable by you to us in accordance with this agreement when a Renter makes
a booking of your Property using our System, as specified in the Schedule.
|Non-Refundable Breakage Waiver||means the insurance policy a summary of which can be found here, arranged
by Clickstay for Renters as an alternative to the Refundable Breakage Deposit that offers
protection, subject to financial limits, against breakages and damage caused during a Stay.
|Owner||means the person who has joined as a member of Rentalsystems who either owns or co-owns the
Property or who is the authorised agent of the owner(s) of the Property and in either case, has
the permission of all owners of the Property to market and let the Property as temporary
accommodation in accordance with this agreement.
|Payment Charge||means the fee we charge for receiving and holding monies paid to us by a Renter, as specified in
|Property||means a hotel, apartment block, apartment, house, villa, or other building or accommodation
including any premises, any swimming pool, ancillary building and annex, made available for
temporary occupation by a Renter via our Website.
|Refundable Breakage Deposit||means the sum specified by you using our System that is to be paid to and held by us as security
against damage or loss and any Service Charges caused or incurred by a Renter or member of the
Renter’s Party during the Stay.
|Refundable Breakage Deposit Fee||means the fee payable to us for processing a Refundable Breakage Deposit.|
|Renter||means a person who makes a booking of your Property through our System.|
|Renter Funds||means the monies collected by us from Renters who pay by credit or debit card through our
|Renter’s Party||means the individuals named in the Booking Contract as those who will occupy your Property on a
temporary basis (including any additional person(s) or substitute person(s) agreed with the
|Renter Protection Policy||refers to the policy which can be found here.|
|Service Charges||means charges you levy upon a Renter and/or members of the Renter’s Party for use services at
the Property during a Stay for which you have to pay third parties (such as, without limitation,
the cost of telephone calls, pay per view television and the like) and which are not identified
in the Booking Contract as Extras.
|Stay||means the period stated in the Booking Contract during which you agree the Renter and/or members
of the Renter’s Party may occupy your Property on a temporary basis.
|System||means the online software made available to you by means of our Website.|
|We, us, our||refers to Clickstay.|
|Website||means www.rentalsystems.com and any other website
operated by us that enables Owners to arrange and manage bookings made by Renters.
|You, your||refers to the Owner.|